Benecol® Soft Chews Shipping and Return Policy
Last Update: May 6th, 2026
Shipping
Domestic orders (Lower 48—plus Alaska and Hawaii) typically arrive within 2–7 business days from the date your order is processed. We currently offer free shipping on all orders.
Order Processing
Orders are processed Monday through Wednesday, excluding holidays. Orders placed after 12:00 PM CST, on weekends, or on holidays will begin processing the next business day.
Orders are processed pending product availability. Benecol® will contact you if an item is out of stock or if additional information is needed to verify your order. Shipping times may vary based on product availability.
Returns
We offer a 100% satisfaction guarantee or your money back.
If you are not satisfied with your Benecol® Soft Chew order, please let us know and work to help resolve your issue or refund your purchase. Shipping charges are non-refundable.
Please contact us at customercare@benecolusa.com.
We may require the return of your purchase using a prepaid return label.
Refunds typically appear within 3–5 business days, depending on your bank.
International Orders
We currently ship only within the United States.
CONTACTING US
If you have any questions about this Shipping and Return Policy, please contact us via one of these methods:
On the Site, via the CONTACT US section, if available
or by phone:
For Consumers, please call 1-888-BENECOL (1-888-236-3265) (Monday to Friday, 8am to 5pm EST)
or please write to the following address:
Attention: Customer Service, Olivio Premium Products Corporation., 867 Boylston St FL 6 Boston, MA 02116